Ruth Olabambo Babalola

Customer Service & Sales Professional | Finance Graduate

Lagos, NG.

About

Highly motivated and results-oriented Finance graduate with proven abilities in customer service, sales, and financial administration. Eager to leverage strong interpersonal, communication, and analytical skills to contribute to dynamic financial environments and drive operational efficiency. Committed to continuous learning and professional development to achieve organizational goals.

Work

Lagos Internal Revenue Service (LIRS)

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National Youth Service Corp Primary Place of Assignment

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Summary

Managed diverse tax station operations and provided critical support in customer service and compliance, ensuring efficient tax administration.

Highlights

Streamlined customer service operations across all tax station units, significantly improving taxpayer experience and administrative efficiency.

Facilitated efficient communication by accurately documenting weekly meeting minutes and providing prompt, effective responses to taxpayer inquiries.

Initiated proactive outreach to non-compliant companies, significantly contributing to the recovery of outstanding annual returns and tax payments.

Processed and generated Payer IDs for new taxpayers, ensuring seamless onboarding and compliance within the tax system.

Adelak Wholesale Distribution Store

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Sales Representative

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Summary

Drove sales growth and expanded market reach by building strong client relationships and optimizing inventory management for a wholesale distribution store.

Highlights

Cultivated relationships with new traders, successfully converting them into wholesale customers and expanding market penetration for Adelak's products.

Exceeded sales targets within key market areas (Oja Oba), consistently driving revenue growth through strategic sales initiatives.

Collaborated with the warehouse manager to optimize stock levels, ensuring 100% product availability and meeting fluctuating customer demand.

Pa. Fadare Poultry Farm

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Customer Relationship/Sales Representative

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Summary

Supported sales operations and enhanced customer relationships, contributing to efficient product promotion and inventory management for a poultry farm.

Highlights

Facilitated the sales process by engaging customers, assisting with pricing strategies, and actively promoting egg products, contributing to increased sales volume.

Managed egg inventory and coordinated with the sales team to maintain optimal stock levels, ensuring product availability and fulfilling customer orders efficiently.

Contributed to overall farm efficiency and product quality through active participation in equipment maintenance and poultry house upkeep.

Education

Ekiti State University

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Bachelor of Science Finance Grade:

Languages

English

Skills

Communication

English Reporting, Writing, Public Speaking, Interpersonal Communication.

Leadership & Collaboration

Team Building, Team Leadership, Cross-functional Collaboration.

Problem Solving

Creative Problem-Solving, Critical Thinking.

Software Proficiency

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Sales & Business Development

Sales Targets, Revenue Growth, Customer Acquisition, Relationship Management, Market Penetration, Product Promotion.

Financial Administration

Tax Compliance, Financial Reporting, Payer ID Generation, Financial Regulations.

Operations & Inventory Management

Stock Level Optimization, Inventory Tracking, Supply Chain Coordination, Operational Efficiency.

Customer Service

Customer Support, Inquiry Resolution, Client Relations, Service Delivery.

References

Mrs Tolulope Yusuf

Manager, Adelak Wholesale Distribution Store, Akure Ondo State | 08143139792 | yusuftaye@gmail.com

Mr Fagade Oluwasogo

Lagos State Internal Revenue Service | 08023938591 | sogotolulope@gmail.com